The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

• Health Sciences Informatic and Computational Services
• Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level
• Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems
• Modernization and Enhancement of Existing Health IT Legacy Systems
• Automation of Administrative and Clinical Processes
• Biomedical Information Services
• Biomedical Modeling, Visualization, and Simulation
• Biosurveillance and Disease Management Support
• Scientific Computing Services
• IT Clinical Support Services
• Telemedicine (e.g., mobile health/mHealth)
• Healthcare Payment Processes and Fraud and Abuse in Medical Claims
• Health Emergency Preparedness and Response to Include IT Support for Epidemic and Bio-Terrorism Simulations, Emergency Response Training, Exercise Support, etc.
• Security of Healthcare and Biomedical Research Systems
• IT Service Management
• Healthcare Systems Studies
• Natural Language Processing Software and Services (Biology/Medicine Focus)
• Medical Computer-based Training
• Standards Development for Health IT Services 

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades.  Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

• Operational Support
• Software Maintenance and Upgrades
• Telecommunications Maintenance (Data, Voice, Images, including Wireless)
• Infrastructure Management Services (IMS)
• Configuration Management
• Network/Hardware Support
• Help Desk/IT Support
• Resource Management
• Backup and Recovery Management
• Installation, Configuration, and Tuning
• Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
• System Management
• IT Training
• IT Operation and Maintenance Planning
• Data Quality Management
• Transformation Services
• Continual Service Improvement
• Balanced Scorecard for Operations
• IT Infrastructure Optimization

The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation.  Integration projects can support a wide range of agency functions.  In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

• Infrastructure Engineering, Development, Implementation, Integration
• Enterprise Application Integration
• Gap Analysis and Benchmarking
• Data Migration and Integration
• Acquisition Support
• Risk Assessment
• Open Source Integration
• Enterprise Data Management
• Collaboration Tools
• Business Process Reengineering
• Test and Evaluation Services
• Financial Analysis
• Feasibility Studies
• Requirements Analysis
• System Design Alternative (SDA) Studies
• Systems Engineering
• Architecture Validation and Verification

The objective of this task area is to support the implementation of enterprise management applications and systems in the federal environment, which are integrated software applications used to control, monitor, and coordinate key business activities across an enterprise.  These applications generally fall into the following categories: Financials, Human Resources, Logistics, Manufacturing, and Projects.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

• ERP Package Implementation
• Integration of Business Systems
• Business Consulting Services
• Business Transformation and Business Process Reengineering
• Business Systems Modernization
• IT Software Package Selection
• ERP IT Infrastructure
• ERP Infrastructure Planning, Installation, and Tuning
• Performance Load Testing
• ERP End User Training