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  • What do I do if I receive an e-GOS error
    If you receive an error message while using e-GOS that is not resolved by logging out and back in, please take a screen shot of the error and email it to Customer Support Center at NITAACsupport@nih.gov or call 1.888.773.6542
    Type: FAQ
  • What are the benefits of using e-GOS
    The e-GOS System provides streamlined ordering, enabling you to quickly upload specifications/requirements and supporting documentation and select awardees. You control the time frame, and responses can be received in as few as three (3) days. Additionally, the system features built-in FAR guidance and satisfies Fair Opportunity to be Considered (FAR 16.505). The e-GOS System can serve as a…
    Type: FAQ
  • What are Health and Biomedical Research IT Commodities
    Health and biomedical-related IT commodities meet scientific, health, administrative, operational, managerial, and information management requirements.
    Type: FAQ
  • What are CIO-CS Categories
    CIO-CS Categories are only used in determining discount applied to new and replacement commodities offered during Technology Refreshment. Other than that, the scope of CIO-CS includes the provisioning of IT commodities and solutions as defined in FAR 2.101(b) and further clarified in the Clinger-Cohen Act of 1996 within the Federal Government, which can include IT products, IT commodities,…
    Type: FAQ
  • Is there a warrant threshold for an award under CIO-CS
    The warrant threshold is determined by each ordering agency for each requirement. Please reach out to your Ordering Contracting Officer (OCO) for more information.
    Type: FAQ
  • Is there an ordering guide for CIO-CS
    CIO-CS Ordering Guide is available here .
    Type: FAQ
  • Is there a minimal amount of time customers are required to post a Request for Quotation (RFQ)
    The amount of time given to respond to a Request for Quotation (RFQ) is the determined by the Ordering Contracting Officer (OCO). For orders exceeding the simplified acquisition threshold, the OCO is only required to give offerors a reasonable amount of time to respond to the RFQ.
    Type: FAQ
  • Is the NIH Contract Access Fee (NCAF) a separate line item
    Yes, the CIO-CS NCAF is listed as a separate Contract Line Item Number (CLIN) on contract holder quotes by default.  The CIO-CS NCAF is fixed at .35 percent (.0035) and is calculated using the following formula: Total NCAF = Total Award Value * NCAF Percentage Example: Total Award Value ($5 Million) * NCAF .35% (0.0035) = $17,500 The NCAF is applied to the total award value for contractor…
    Type: FAQ
  • What type of marketing material should the Contract Holders use to promote the CIO-SP3 GWACs
    Reference, Contractor Personnel - Key Personnel, in your contract. Contract holders shall use the NITAAC CIO-SP3 logo in advertising, placing these identifiers in printed and in on-line communications; displaying CIO-SP3 promotional placards; and, disseminating NITAAC CIO-SP3 marketing materials. Please visit the NITAAC contract holder secure area to access the marketing material.
    Type: FAQ
  • If we have a quote with a lump sum amount how do we add each part number under it to the contract
    You can itemize each part number on the TRP spreadsheet and/or you can propose the lump sum as a lot.
    Type: FAQ