Customer Support

Do business with NITAAC and you'll learn one thing quickly-- the customer always comes first. We've geared our operations around your needs. Whether you're just beginning a solicitation and need help with research, or you've already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure you get answers faster, so you can keep your acquisitions on track. Call or email NITAAC Support with any technical, contractual or procedural question, and we'll get back to you quickly, typically within 1 hour.

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Get a Free Technical Assessment

The NITAAC team performs free Technical Assessments of agency Statements of Work (SOWs), Statements of Objectives (SOO), and Performance Work Statements (PWS) upon email request and automatically when seeking to issue a solicitation. Technical Assessments are completed and returned with recommendations within 12 hours to incorporate into your requirements package as you see fit. You are the ultimate decision maker and NITAAC offers guidance simply as a value-added service.

Submit your SOW/SOO/PWS here

Tools and Templates Library

NITAAC has put together a library of common acquisition tools and templates based on our 20+ years of experience in GWAC administration. If you don't see what you need, please don't hesitate to contact NITAAC Support and ask as we have many more specific examples than those currently found in the library.

Click here to browse the library

Free Training

Learn how to reimagine your IT procurement with a free NITAAC training.

During NITAAC’s complimentary training sessions, our training specialists will demonstrate how GWACs enable you to leverage buying power and increase productivity with NITAAC's electronic Government Ordering System (e-GOS). What’s more, attendees can earn 2 Continuous Learning Points (CLPs).

Request Free Training

Frequently Asked Questions

NITAAC has compiled a list of Frequently Asked Questions about our Program, e-GOS system and vehicles. You can easily narrow your search by clicking on the links provided. If you don't find what you're looking for, simply email or call the Customer Support Center and we'll be happy to assist you.

Browse the FAQs