Introduction to NITAAC GWACs

Administer the task or delivery order.

Now that you have awarded the task/delivery order, take the following steps in the next section to administer and monitor your contract.

Most importantly, NITAAC requires contracting officers to inform NITAAC about the following items: Contract Performance Assessment Ratings, protests, and any modifications to the task/delivery order.

After completing all required documentation, it’s time to close out the task/delivery order by following agency guidelines and all regulatory requirements.

Guidelines for Task/Delivery Order Implementation

Image

Monitoring contract performance.

These are the major steps you will undertake as a CO in this phase:

1. Conduct Post-Award Orientations

• Establish a clear understanding of program goals, expectations, and contract holder responsibilities. Address any concerns or questions the contract holder may have regarding task/delivery order specifications.

2. Administer Task or Delivery Order

• Monitor the feedback provided by the contracting officer representative (COR) to assess the contract holder’s performance. Address deficiencies, provide guidance, and take corrective actions as necessary.
• Regularly review the contract holder’s performance to ensure compliance with task/delivery order requirements.

3. Resolve Contract Performance Problems

• Gather detailed information and document any contract performance issues that arise.
• Analyze the root causes of the problems.
• Initiate remedial actions, such as issuing cure notices, adjusting timelines or providing additional resources to resolve the issues.

4. Analyze the Need for Modifications

• Evaluate the need for modifications to the task/delivery order based on changing circumstances or unforeseen requirements.
• Issue task or delivery order modifications as required, ensuring that they are properly documented and approved by authorized officials.

5. Complete Inspection and Acceptance

• Conduct inspections to verify that the deliverables meet the specified requirements and standards.
• Review and approve payment requests submitted by the contract holder, ensuring that they are accurate and following the contract terms.

6. Ensure Past Performance Evaluation Documentation

• Collaborate with the program team and the CO to gather information and documentation related to the contract holder’s performance.
• Ensure that the past performance evaluation documentation is thorough, fair, and accurately reflects the contract holder's overall performance.

7. Close-Out Task or Delivery Order

• Follow established agency procedures to close out the task/delivery order.
• Upload the final modification in e-GOS, providing a complete record of the contract closure process.

Check your agency’s policies and procedures to ensure compliance with all applicable regulations and policies.