Artificial intelligence (AI) is transforming the way the federal government engages with constituents. From answering questions using virtual assistants, or chatbots, to directing requests to the appropriate agency within the government to filling out forms, AI is revolutionizing the way the federal government does business. The path forward for AI is critically important. And, because the technology can be so pervasive, it is imperative that there are established standards to ensure constituent safety and security. The recent Executive Order (EO) attempts to do just that.

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