Ordering Process

1. Define your requirement — need help? Contact the Task Order Management Team.
2. Use of e-GOS is mandatory for ordering processing. Log into e-GOS. Need to register? Create an account.
3. Conduct Market Research: (a) Search GWAC labor categories within e-GOS and develop an Independent Government Cost Estimate (IGCE); (b) Issue a Request for Information (RFI) using e-GOS; (c) Find a small business through our contract holder search.
4. Consider streamlined evaluation approaches, such as: comparative analysis, oral presentations, market product demos. Guidance can be found in the “Review Evaluation” tab in e-GOS.
5. Conduct acquisition planning in accordance with your agency procedures.
6. Finalize the SOW, SOO or PWS, the IGCE and other requirements documents—don’t forget agency specific terms and conditions.
7. Determine timeframes for questions and submissions based on complexity and your agency procedures. Remember: if you streamline, you can reduce submission timeframes.
8. Work with NITAAC to introduce your requirement to contract holders. NITAAC provides a venue for customers to present their requirements to contract holders before issuance of the Order Request (OR). Contact NITAAC Support (NITAACsupport@nih.gov) for scheduling and additional information.
9. Use your market research to create your final Task Order Requests (TOR).

Recommended Resources

• e-GOS Labor Rate Search Guide: The e-GOS Labor Rate Search Guide is a tool used to provide guidance on searching and viewing contractor labor rates for all 137 labor categories.
• Independant Government Cost Estimate (IGCE): The Independent Government Cost Estimate
  (IGCE ) is used to assist in the determination of the acquisition strategy, as well as an estimated cost for the proposed effort.
• Technical Evaluation Template: This tool provides guidance for Technical Evaluation, as the Technical Evaluation assesses the Offeror's proposed approach to satisfy the Government's requirements specified in the Order Request.
• Request for Information (RFI): The Request for Information (RFI) is generally used when the solution to a business problem is not immediately evident or clearly defined. The RFI is used to gather information and is not used to make a selection or a contract award.
• Quality Assurance Surveillance Plan (QASP): The Quality Assurance Surveillance Plan (QASP) template can be used to assist with creating a QASP.
• Statement of Work Template: This tool provides guidance and a template for Order Requests, for use with Government-wide Acquisition Contract (GWAC) contracts; to be issued to qualified Contract Holders for the purpose of entering into a Task Order (TO).
• e-GOS Task Order Request Guide: The e-GOS Task Order Request Guide is a tool used to provide guidance on issuing, competing and awarding task orders under CIO-SP3 and CIO-SP3 Small Business.

Recommended Services

• Assisted Acquisitions
• Technical Assessments
• Virtual Industry Day

1. Use of e-GOS is mandatory for ordering processing. Log into e-GOS. Need to register? Create an account.
2. Receive and respond to Contract Holder questions and comments.
3. Issue an Amendment if needed.
4. Receive industry responses through the secure e-GOS system.
5. Evaluate submissions based on your agency’s criteria.
6. Document and award based on your agency’s procedures.

Recommended Resources

• e-GOS Labor Rate Search Guide: The e-GOS Labor Rate Search Guide is a tool used to provide guidance on searching and viewing contractor labor rates for all 137 labor categories.
• e-GOS Request Information Guide: The e-GOS Request for Information Guide is a tool used to provide guidance on conducting market research by issuing a request for information under CIO-SP3 and CIO-SP3 Small Business.
• e-GOS Q&A Guide: The e-GOS Question and Answer (Q&A) Guide is a tool used to provide guidance on submitting and answering questions.
• e-GOS Response Guide: The e-GOS Responses Guide is a tool used to provide guidance on viewing the responses submitted to task or delivery order requests in e-GOS.
• e-GOS Delivery Order Request Guide: The e-GOS Delivery Order Request Guide is a tool used to provide guidance on issuing, competing and awarding delivery orders under CIO-CS.
• e-GOS Amendments Guide: The e-GOS Amendment Guide is a tool used to provide guidance on adding or deleting documents, distributing an extension notice, or updating a point of contact.
• e-GOS Report Award Guide: The e-GOS Report Award Guide is a tool used to provide guidance on reporting an award in e-GOS.

1. Award task or delivery order in accordance with your agency procedures.
2. Upload copy of fully executed award documents through e-GOS.
3. Notify unsuccessful offerors through e-GOS, or in accordance with your agency procedures.
4. Debrief Contract Holders in accordance with FAR Subpart 15 and your agency procedures.

1. Conduct post-award orientations to address program concerns and contractor's responsibilities for the performance of the task or delivery order.
2. Administer the task or delivery order by monitoring Contracting Officer Representative’s feedback, contractor performance and enforcing contractor compliance with task or delivery order requirements.
3. Resolve contract performance problems by gathering facts and determining remedies. If appropriate, initiate remedial actions in order to find and provide a solution.
4. Analyze the need for modifications and negotiate and issue task or delivery order modifications, as required.
5. Complete inspection and acceptance and approve payment requests.
6. Ensure past performance evaluation documentation is completed with program and Contracting Officer input.
7. Close-out task or delivery order following your agency procedures to ensure property disposition, final payments and clearances have been received. Upload final modification in e-GOS.