Frequently Asked Questions

NITAAC has compiled a list of Frequently Asked Questions, categorized by questions related to our Program, e-GOS system and vehicles. If you don't find what you're looking for, simply email or call the Customer Support Center at 1.888.773.6542 and we'll be happy to assist you.

The FAQs are intended to provide general direction on the use of GWACs. Please keep in mind that each requirement is unique, so the information provided may or may not apply to your specific requirement. For more detailed guidance, please contact the Customer Support Center.

The NMR is an exception to the requirement that a manufacturer perform at least 50% of the cost of manufacturing the products (not including the cost of the material) under a manufacturing NAICS code. Primarily guidance is covered under 13 CFR § 121.406 and FAR 19.102(f)(4) through (8). Reference Small Business Utilization for more information on the NMR. 

The customer agency would be responsible for requesting a specific waiver from the SBA under a small business set aside for which there are no small businesses who can provide the equipment, even using the non-manufacturer rule. The NIH has not obtained any waivers. A list of the current “blanket” waivers can be found on the SBA website.

Yes. The Non-Manufacturer Rule (NMR) applies to orders over $25,000 that are set-aside for small business and provides a mechanism for VARs to offer products they do not manufacture themselves. However, the NMR requires that a small business performing under a set-aside contract/order must provide the product of a small business manufacturer unless the Small Business Administration (SBA) has granted either a waiver or an exception to the non-manufacturer rule. See more information on the Non-Manufacturer Rule.

Best in Class (BIC) means that something has been designated by the Office of Management and Budget (OMB) as a preferred governmentwide solution that:

1. Allows acquisition experts to take advantage of pre-vetted, governmentwide contract solutions;
2. Supports a governmentwide migration to solutions that are mature and market-proven;
3. Assists in the optimization of spend, within the governmentwide category management framework; and
4. Increases the transactional data available for agency level and governmentwide analysis of buying behavior.

To see the five rigorous criteria for Best in Class solutions as outlined by OMB, please visit the Acquisition Gateway and Best in Class (BIC) Resource page.


Generally speaking, agencies should use BIC solutions to save time and money. Acquisition professionals can confidently use and recommend BIC solutions, knowing that they have undergone thorough vetting processes. 

1. BIC solutions help direct agencies to solutions that offer favorable, pre-negotiated terms and rates while avoiding the time-consuming process of having to conduct a new (and redundant) solicitation.
2. Because BIC solutions are required to have all of their transactional data in the Prices Paid Portal, market research and estimating processes are easier and government-wide insights into buying behaviors are growing more robust.
3. BIC solutions support government-wide migration to mature, market-proven solutions and facilitate the optimization of spend within the government-wide category management framework.

BIC solutions should be considered and used “to the maximum extent practicable” by acquisition professionals government-wide, per OMB Memo M-17-22.

Yes. The requesting agency will receive small business credit. The NITAAC Contracting Officer will ensure that the requesting agency's code is cited in FPDS.

The NITAAC Contracting Officer will assist the Contracting Officer's Representative (COR) in refining the scope of work.

Yes. NITAAC will provide assistance during the pre-solicitation process.

Yes. The assisted acquisition fee is calculated in addition to the obligated amount plus the NCAF. (IGCE/Contractor Proposal Amount + NCAF) + Assisted Order Fee = Total Effort Amount

No. All procurements, whether assisted or direct, will appear the same in e-GOS to all eligible contract holders.

NITAAC will always adhere to the FAR supplement of your agency. It is, after all, your requirement and we are here to help make it happen just as if your agency was doing the procurement.

The assisted acquisition services provided span the entire acquisition life cycle, from market research and acquisition planning through closeout of the order.

In short, NITACC will serve as your contract shop from pre-award through closeout of the order. Before each assisted acquisition, NITAAC will provide a Memorandum of Agreement (MOA) and Interagency Agreement (IAA is for external NIH customers) that details the roles and responsibilities of all parties involved in the assisted acquisition.

The time frame for competing a sole source requirement depends largely on the complexity of the requirement. NITAAC does not impose minimum or maximum time limits on competition. Remember, however, that GWACs are known for speed once the requirements package is complete and submitted. Depending upon complexity, requirements can be awarded in as little as 30 days in many cases.

For a direct acquisition, the requesting agency conducts the acquisition and administers the order. For an assisted acquisition, the servicing agency (NITAAC) conducts the acquisition and administers the order on behalf of the requesting agency for a fee.

NITAAC will consider all IT acquisitions. We will, however, assess the resources available at the time of request before determining which acquisitions to accept.

Under typical circumstances, a COR has the responsibility/authority to monitor all aspects of the day-to-day administration of a contract, except for issues that deal with time and money. Formally said, a COR does not have the authority to make any commitments or changes that affect price, quality, quantity, delivery, or other terms and conditions of the contract. The COR appointment letter provided by the NITAAC Contracting Officer will detail COR responsibilities.

The Federal Information Processing Standard (FIPS) code (FIPS 6-4) uniquely identifies counties and county equivalents in the United States. This is for FPDS-NG reporting.

The certification level of the COR for the assisted acquisition depends on the written policy of the requesting agency for COR appointment to an acquisition. It is within the discretion of the NITAAC Contracting Officer to require a higher level of certification than the requesting agency based on the complexity and/or dollar value of the requirement.

NITAAC is authorized to provide assisted acquisitions to all civilian and DoD agencies.

The offered activities and responsibilities are all outlined in the Memorandum of Agreement (MOA) that is signed by the requesting and servicing (NITAAC) agencies. Some of the duties contained in the MOA include all pre-award activities, contract administration and closeout, to name a few.

A Contracting Officer will be assigned to your requirement and he or she will be your primary POC. In addition, the NITAAC Customer Support Center is always available to receive any inquiries. You may reach them via email at or call 1.888.773.6542.

Yes. The assisted acquisition fee is 2%, which is applied to the entire obligation including the NIH Contract Access Fee (NCAF).