Frequently Asked Questions

NITAAC has compiled a list of Frequently Asked Questions, categorized by questions related to our Program, e-GOS system and vehicles. If you don't find what you're looking for, simply email or call the Customer Support Center at 1.888.773.6542 and we'll be happy to assist you.

The FAQs are intended to provide general direction on the use of GWACs. Please keep in mind that each requirement is unique, so the information provided may or may not apply to your specific requirement. For more detailed guidance, please contact the Customer Support Center.

Yes. NITAAC GWACs are structured in accordance with the Office of Management and Budget’s (OMB) principles for government-wide acquisitions of information technology. This ensures structuring of orders that promote the use of performance-based acquisition where practicable, maximum utilization of small and small disadvantaged business, fair opportunity and transparency, and provide the management controls necessary for responsible contract and financial management. NIH provides the OMB with an annual Executive Agent Designation Contract Activity Report highlighting operational and usage information of its GWACs including contract activities, customer satisfaction and small business participation.

No. All of NITAAC services are value-added, and there is never an additional fee for SOW/PWS/SOO assessments. We return all assessments with recommendations within 12 hours to the customer, who can then choose to incorporate our comments or not. Our goal is to help our customers clarify their requirements for the best possible response from NITAAC contract holders.

Yes. A complete list of NITAAC Contract Holders can be found by visiting our website at Simply click on the contract of your choice in the navigation bar, and select "Contract Holders" on the drop-down menu.

While the Ordering Contracting Officer has a broad discretion in developing the most suitable order placement procedures, we suggest you consult your agency’s legal counsel and review GAO cases which may be pertinent to your requirement. Please keep in mind that all orders must be in accordance with FAR 16.505; specifically FAR 16.505 (a)(2), FAR 16.505 (a)(7), FAR 16.505 (a)(8), FAR 16.505 (b)(1)), and your Agency/Department FAR supplement. We also highly recommend the use of options, which are well defined and priced in your orders to give your customer maximum flexibility.

NITAAC subcontracting plans are established on the master contract (i.e. CIO-SP3, CIO-SP3 Small Business or CIO-CS) level. These plans flow down to the individual task/delivery order level and are not required to complete your order.

In order to receive small business credit, you must award to a prime contractor that is a small business. Credit toward achieving small business goals is given to the ordering agency. Small businesses are available on all NITAAC GWACs.

Companies cannot be added as Prime contract holders once the master contract has been awarded. However, if a company is interested in performing under one of the NITAAC vehicles, they may do so as a subcontractor or teaming partner. Businesses interested in forming such agreements may go directly to any of the NITAAC Prime contract holder(s). A complete listing is available under each contract on the NITAAC website. Simply click the contract of choice in the main navigation bar at the top of the page, and select the "Contract Holders" link.

No. All of the services performed on our contracts are professional services. Section 8(b) Service Contract Act does not apply to employees in bona fide executive, administrative or professional positions under the Fair Labor Standards Act (FLSA) (29 C.F.R. Part 541 and FAR Subpart 22.1001).

Yes. You may add agency specific Terms & Conditions to your individual task/delivery orders.

No. According to FAR Subpart 17.5(2) the Economy Act does not include acquisitions using government-wide acquisition contracts.

No. You do not need approval from NITAAC to issue a no-cost extension. It is up to the task order contracting officer to approve a no-cost extension.

No. An interagency agreement is not required by NITAAC for direct acquisitions. Interagency agreements are only required for assisted orders.

No. A special Delegation of Procurement Authority is not needed to use NITAAC GWACs.

No. Ordering procedures as outlined in FAR Part 6 and FAR Part 8 do not apply when using IDIQ contracts. When fulfilling requirements using a Government-Wide Acquisition Contract (GWAC), ordering procedures located at FAR 16.5(b)(1), Fair Opportunity, apply.

Yes. You must register and activate a user name and password for each system.

Yes. Reverse auctions using the NITAAC GWACs are permitted through the use of any third-party provider working in concert with the federal government. However, you must also post the requirement in the appropriate NITAAC system, e-GOS or RFQ.

Yes, but only if one of the exceptions citied in FAR 16.505(b)(2)(ii) applies.

No. A waiver is not required because orders are placed directly by your agency when using one of the NITAAC vehicles

No. NITAAC’s contracts may be used for both classified and non-classified procurements. It is up to the customer to determine what clearances an offeror must have in order to properly submit an offer or quote. Parameters of the requirement are determined by the customer and outlined in the SOW or RFQ.

Yes. Government-Wide Acquisition Contracts (GWACs) Yes. Government-Wide Acquisition Contracts (GWACs) were designed exclusively to streamline federal procurement of Information Technology (IT).

As a best practice, NITAAC recommends providing the award evaluation criteria in all solicitations, and under FAR 16.505(b)(1)(iii), an evaluation criteria is required where the anticipated value of the award is expected to exceed $5M.

Yes, commercial clauses are on the master contract and flow down to each delivery order and task order. Agency specific terms and conditions can easily be added at the task or delivery order level.

In order to meet the fair opportunity requirements of FAR Part 1616.505(b) (1), all Task and Delivery orders must be processed through e-GOS. If, for some reason, the task or delivery order cannot be processed through e-GOS, the Ordering Contracting Officer is required to document fair opportunity in the task/delivery order file.