Frequently Asked Questions

NITAAC has compiled a list of Frequently Asked Questions, categorized by questions related to our Program, e-GOS system and vehicles. If you don't find what you're looking for, simply email or call the Customer Support Center at 1.888.773.6542 and we'll be happy to assist you.

The FAQs are intended to provide general direction on the use of GWACs. Please keep in mind that each requirement is unique, so the information provided may or may not apply to your specific requirement. For more detailed guidance, please contact the Customer Support Center.

No. NITAAC only sends your requirements package to contract holders who were awarded contracts in ALL of the task areas defined in your requirement. NITAAC automatically excludes those contract holders who are not qualified to submit proposals for your requirement.

Like any federal contract action, federal appropriation law and FAR guidelines govern funding of options. Primary considerations are contract type used, the Bona Fide Needs Rule, and whether the services are severable or non-severable.

There are 235 contract holders across 5 socioeconomic categories. Additionally, there are 38 contract holders that have assumed "other than small business" status.

For a complete listing, click here.

The NCAF is paid on each obligated amount based on the funding document. If a labor hour order is incrementally funded, the corresponding fee is based on the incremental funding and not the ceiling. The contractor includes the entire fee (based on the funding of the order) on the first invoice.

Use of options is covered under FAR Subpart 17.2 - Options.

You don’t. As with any other contract, the contractor is bound to the prices and rates bid for your requirement. Wages cannot be changed.  It is incumbent on the contractor to factor in anticipated wage increases for the personnel bid.

No. NITAAC does not issue approval letters. Contractors can accept task orders as long as the task order award references the Prime contractor's NITAAC contract number (ex. HHSN2639999000###I).

Yes, sample scoring sheets are available at  However, the procuring agency contracting officer would be best suited to determine the adequacy of an evaluation scoring sheet based on the evaluation criteria established.

No. The NCAF is not included in contract holder fully burdened rates under either the CIO-SP3 or CIO-SP3 Small Business GWACs. Therefore, the NCAF should be listed as a separate line item in contractor proposals as detailed in Article G.8 (NIH Contract Access Fee Remittance) of the CIO-SP3 or CIO-SP3 Small Business conformed contracts.

NITAAC does not require the D&F and justification for non-DoD contracts be uploaded into the system.  You must, however, make sure these documents are included in the official task order file. 

Yes. You can use your own questionnaire. If you need guidance, however, NITAAC has tools and templates available at

Yes. The ten (10) task areas which make up the scope of the GWAC are intended to be a guide only. You can select as many task areas as needed to firmly define your requirement.

Use of subcontractors is at the discretion of the prime contract holder, subject to advance consent to subcontract provisions as provided in the FAR. If you have specialized requirements, they should be included in your SOW and, if those requirements necessitate the support of a specific subcontractor, it would be incumbent upon the prime to make the necessary business arrangements with that party in order to improve their chances of obtaining an award.

Yes. NITAAC's value-added services are available to customers anytime, including during market research. If you will be using a NITAAC vehicle for your procurement, an SOW/PWS/SOO review is available prior to submitting your requirement into e-GOS.

NITAAC operates as a “Fee for Service” agency, and is required to cover its operating expenses while implementing technologies and solutions to better serve its government customers.

The ordering contracting officer manages the task order after-award.

All CIO-SP3 contract holder on-and off-site rates can be obtained by logging into e-GOS. You can also visit the contract holder information page at the contract holder search: select the contract holder whose rates you want to see, and click the link to their individual websites.

The period of performance on CIO-SP3 is 6/1/2012 to 5/31/2022. The period of performance for each task order placed under the contract will be specified in the individual task order.

The NIH Contract Access Fee (NCAF) for the CIO-SP3 contract is .65% with a cap of $150,000 for any task order base or optional period (not to exceed 12 months) with funding in excess of $23 Million.

The NITAAC team looks at scope, contract type, periods of performance, evaluation criteria, specificity of tasking and deliverables and the deliverable schedule. We will also note whether the SOW is performance based. NITAAC will provide suggestions for improving the SOW/PWS/SOO for all review areas as necessary, but the final decision on implementing any suggestions rests with the acquiring agency.

NITAAC follows the guidance of the Office of Federal Procurement Policy (OFPP) which strongly encourages, but does not mandate, the use of Performance Based Contracting (PBC).

No. All of NITAAC services are value-added, and there is never an additional fee for SOW/PWS/SOO assessments.

No. NITAAC does not have a maximum order limit. The contract ceiling is $20 Billion.

Yes. FAR clause 52.217-8 allows a task order to be extended for up to 6 months. A justification for an exception to fair opportunity must be prepared if the period of performance is extended beyond 6 months (refer to FAR Subpart 16.505(b)(2) for more information on exceptions to the fair opportunity process).

There are 53 contract holders on the CIO-SP3 contract. A complete listing of these firms can be found here.